Tri-Valley PC Medic

The PC Medic provides onsite computer support to small businesses, home businesses and residential customers in the Tri-Valley cities of Pleasanton, Livermore, Dublin, San Ramon and the towns of Danville and Sunol.


I am a professional Desktop Analyst with over 20 years experience working with end users supporting them on their desktop and laptop computers.

Call, and I will come to your home or business and give you the same quality professional support, assistance and training that I have given many satisfied customers. My preferred service area includes the Tri-Valley town of Danville, cities of Dublin, Livermore, Pleasanton and San Ramon, and Castro Valley, but I will travel to neighboring locations.

The Tri-Valley PC Medic makes housecalls to checkout and fix your computer(s) and network:

  • Annoying popups interrupt your browsing or computing?
  • Does your computer display errors you can't understand or fix?
  • Has your computer been infected with spyware or other infections?
  • Has your computer given you the "blue screen of death"?
  • Does your computer run very slowly, sometimes just locking up for no reason?
  • New computer? Need to get the data from the old one?
  • Has your printer stopped working? Can't get a picture from your scanner?
  • Networking problems? Can't figure out the router? Sharing issues? Are you secure?


Member: Pleasanton Chamber of Commerce (www.pleasanton.org)

Member: Livermore Chamber of Commerce (www.livermorechamber.org)

City of Pleasanton Business License # 011068 (2001 - 2009)

Member: Pleasanton Downtown Association (www.pleasantondowntown.net)

Registered with the State of California Department of Consumer Affairs: Bureau of Electronic and Appliance Repair #84264


Pleasanton Weekly's Readers Choice 2011: Best Computer Repair

[Around Town] Whether your computer has a dreaded virus or just needs fine-tuning for better performance, PC Medic is the place to go. Owner Ken Cook makes house calls and can get your computer and network running smoothly. (www.trivalleypcmedic.com).  (Pleasanton Weekly, July 22, 2011, page 13)


Pleasanton Weekly's Readers Choice 2010: Best Computer Repair

[Around Town] Ken Cook has 20 years of experience and this marks the fourth straight year his company's been named the best. If your computer's sick, call PC Medic. He'll come to your house or business (www.trivalleypcmedic.com).  (Pleasanton Weekly, July 30, 2010, page 10)


Diablo Magazine's 2010 Best of the East Bay Award for Best Computer Repair
Readers’ Pick
Computer Repair


Pleasanton Weekly's
Readers Choice 2009: Best Computer Repair

[Around Town] Computers, as we know, are complicated and when they break down or receive a virus, can be a headache to deal with. But, readers said they trust TriValley PC Medic as their go-to business for Best Computer Repair (www.trivalleypcmedic.com).  (Pleasanton Weekly, July 17, 2009, page 17)

Danville Weekly's Readers Choice 2009: Best Computer Repair

[AROUND TOWN] Best computer repair: Tri-Valley PC Medic - Medic! When your PC has problems, according to our readers, call out for Tri-Valley PC Medic.  (When our PCs crash, we yell other things.) Computers are like cars; we love them until they don't work. It's a love-hate relationship. And the Medic can help you stay in love. (Danville Weekly, June 19, 2009, page 11)


Pleasanton Weekly's Readers Choice 2008: Best Computer Repair

There were other bests, including our Readers choice for Best Computer Repair, which Tri-Valley PC Medic won, run by computer guru Ken Cook.  (Pleasanton Weekly, July 25, 2008, page 15)


Pleasanton Weekly's Best of Pleasanton 2007: Best Computer Repair

In the Around Town catchall categories, readers names Tri-Valley PC Medic as their Best Computer Repair facility, which had a 5-to-1 lead over the second runner-up.  (Pleasanton Weekly, September 21, 2007, page 23)



Diablo Magazine's 2006 Best of the East Bay Award for Best Computer Repair

Readers’ Pick
Computer Repair
From the time he took his first programming class as a college freshman in 1968, Ken Cook knew he wanted to do something with computers. However, it wasn’t until about five years ago that he discovered his true vocation. A neighbor asked him to come over and help her fix her computer and, when he was done, suggested that he start a business fixing home PCs. The Tri-Valley PC Medic was born.

Cook works out of his Pleasanton home, but, unlike most doctors, his business is all about house calls. Most of the problems he sees are software related, with at least half being caused by spyware applications. The best way to escape such problems? Avoid adult websites, gambling websites, or any sort of chat where your computer can come into contact with a “dirty” computer, Cook advises.Cook says the best thing about his job is “being able to empower people.” He has no problem allowing customers to watch him work so they can learn to fix problems themselves. (Diablo Magazine, July 2006)


Tri-Valley PC Medic
Home/Office: (925) 485-9040
Mobile: (925) 989-7722

Web site contents & design: Copyright©2001-2011 Ken Cook, all rights reserved.


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